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If your question hasn’t been answered , feel free to contact us anytime. We are here to help with our extensive knowledge In the hair and beauty industry
Your order will be dispatched within 24 hours and you should receive your order within 3 to 7 working days. Delays may be expected. Please contact the freight company to track your parcel.
We offer free shipping within Australia and offer international shipping that is calculated at checkout.
Yes, we do. Postage fees will be calculated at checkout.
Please contact us straight away with your order details and images of the damaged product and we will organise a new product to be sent out straight away.
In the unlikely event that you have been sent the wrong item please contact us with your order details and we will organise the correct item to be dispatched as soon as possible. We will require you to send back the incorrect item at our expense.
We are happy to an exchange or refund within 14 days of order provided the product has not been opened or used. Please refer to our returns policy for more information.
We recommend that our products are used within 6 months of opening.
If you have a reaction with our products, please discontinue use and contact us for a full refund. Seek medical attention if required. A patch test is recommended before use.
Yes, contact us anytime and we will be more than happy to assist you.
Yes our products are safe. We do recommend you double check with your doctor prior to using as our products.
Our products do contain essential oils. If there is an ingredient that you would prefer not to use we are happy to customize to your needs.
We make small, fresh batches that are handmade which can vary from time-to-time.